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Frequently Asked Questions

Here are some of the most frequently asked questions by my clients when making their initial enquiries about their wedding or event. Please don’t hesitate to pick up the phone or email me with any other queries you may have, thank you.

Do you need a deposit for a function and when is the payment due?

I have a simple and straightforward pricing and payment policy. I simply require just under a 50% non-refundable deposit for your event within 14 days of me sending your confirmed booking pack. Then I ask for all remaining payment no later than 14 days from the date of the event. If I had to cancel your event, (so far I have NEVER cancelled on any of my customers) I will refund you in full of course. If for some reason, you have to cancel an event with less than 30 days notice, you are unfortunately not entitled to a refund. (There are exceptions to this and these can be found in our terms & conditions)

What kind of music do you play?

Please have a look at the ‘About Me‘ page where you will find a detailed description of my musical insight and ideas.

Will you turn up for my wedding? Will you be on time?

Of course I will. Having been established for twelve years as a full time professional DJ who does discos as a career and not a part time hobby, this is my life & livelihood. To not turn up at any event or be significantly late would be firstly very distressing for the customer, secondly be detrimental to my reputation and thirdly, just ridiculous. This has never happened so far, and I don’t plan on there being a first time.

Do you charge for setting up & packing down? How long does it normally take?

No, I do not charge for setting up or tearing down any of my equipment if this is being done directly before an event. My standard set up time is one hour minimum, but in most cases will take around 75 mins. For large-scale weddings and events, this can increase to as much as three hours.

Do you do Karaoke?

As a general rule, no I do not, but if required, I can hire in all the relevant equipment and provide this service if you really want it.

How much space do you require to set everything up?

My minimum space requirement without any lighting is a 6 foot table with some space either side for speakers. Most wedding bookings where you are also having my amazing lighting, the space required is approx 16 feet in width, 8 feet depth and a minimum height of 7 feet. Larger weddings and events will require more space.

Do you take requests?

Yes of course. I will ask you for a small list of your most favourite songs or artists, no more than 15 songs from both of you. On the night, I will also activly encourage guests to come and ask me for anything they want to dance to. This makes sure that everybody is happy and enjoys the party at some point during the event.

Can your equipment be set up outside?

Basically, no, not at all. The only way is to have a fully protected covering over all of the equipment. Obviously in a marquee, because this would be totally water tight.

Contact Us

  • Tel: 0800 849 7369
  • Email:
  • Bournemouth, Dorset

Price Guide & Setup Options

Find out what is included, and what options are available.
Visit our Price Guide and Setup page.

Colour Match Service

Our lighting will always match your own wedding colours.
Check out our Colour Match Service.

Your Questions Answered

Find out the most popular questions we get asked at Big Night Out.
See all our FAQ here